FAQs
Click each home care question to view the answer.
Answer: We understand that cost is an important consideration. While we strive to keep our services affordable, the exact price depends on the level of care needed. We’re happy to provide an estimate during an initial phone call, and a personalized quote will be available after we complete an in-home assessment.
Answer:
- Long Term Care insurance- We handle the necessary documentation to help you receive reimbursement.
- Auto Insurance- In certain cases, depending on the details and timing of the accident.
- Workers’ compensation insurance- Coverage may apply depending on your individual situation.
Answer:
We serve cities across Metro Detroit, including those in:
- Wayne County
- Oakland County
- Macomb County
- St. Clair County
Our team is available 24/7 and would be happy to speak with you. Feel free to call us at (586) 493-7677.
Answer: Yes, all of Relevar’s caregivers are bonded and insured. They are directly employed by us and we assume all responsibility for their taxes, benefits, workers’ compensation and insurance.
Answer: If your services are covered by insurance, we bill them directly. Otherwise, we will bill the paying party on a weekly basis. We accept ACH (electronic bank transfer) and all major credit cards. Invoices are due upon receipt.
Answer: Yes, our caregiver can make day trips or extend services for the entire length of your vacation.
Answer: Yes, our caregivers have experience in Alzheimer’s, Parkinson’s, congestive heart failure, multiple sclerosis, spinal cord injury, traumatic brain injury, stroke, cancer, ALS (Lou Gehrig’s disease), COPD and multiple fractures.
Answer: Services can begin within 24-48 hours depending upon when the personalized assessment is completed. Occasionally, we can start the same day.
Answer: A deposit of up to two weeks’ worth of service may be required based on the number of hours scheduled.
Answer: Yes, we provide compassionate care for individuals of all ages- from children to older adults. Out team is experienced in supporting those with a wide range of needs, including individuals with developmental disabilities, chronic conditions, recovery after surgery, injuries and age-related concerns. Every care plan is personalized to ensure comfort, safety and dignity.
Answer: Services can begin and end as needed. Hours can increase and decrease as needed. We request a 24-hour notice to end services so we have time to move the caregivers to other clients. Our team will work hard to customize a care plan that works for the entire family.
Answer: For the most part, the answer is no. Some companies will pay in the case where the patient’s needs require hourly nursing care, typically if he/she is on a vent or some other high tech service that only a nurse can provide. If the patient needs the assistance of a home care aide, your health insurance does not pay in those instances. We would recommend you call them or read your benefit document to get clarification.